Interactive manual
Contour V
Install your Contour V smart door handle, connect it to Wi-Fi with the Blusafe Smart app, set up admins, users, passcodes and cards, then fix the most common setup issues — without opening the PDF.
- Manual version
- V2025
- Recommended app
- Blusafe Smart
- Install time
- 60–90 minutes
Fingerprint
Passcode
Key card
App unlock
Doorbell unlock*
Mechanical key
*Doorbell unlocking uses the lock's own Wi-Fi connection — turn on notifications for the Blusafe Smart app.
The Contour V pairs with the Blusafe Smart app for Android and iPhone. It connects straight to your Wi-Fi — no separate gateway needed. Add your first admin promptly: the initial passcode 123456 stops working as soon as the first admin fingerprint, passcode or card is added.
Step by step
Install & set up
Work through each task in order and tick the steps as you go — your progress is saved on this device. Fit the hardware first, then add your first admin, then connect the app.
Troubleshooting
Fix a problem
Most Contour V faults are setup-order, cable-orientation or passcode-rule issues — not a faulty lock. Keep the door open while you diagnose.
Need more help?
Email us — we'll help
Pick the closest match below. Each email is pre-written with everything our support team needs to solve it fast — open it in your mail app, fill in the blanks and press send.
Still stuck?
Before contacting support, please collect:
- Order number and confirmation you used the Blusafe Smart app
- Battery brand, type and age (8 × AA), plus a photo of the inside & outside handles
- A short video of the issue with the door open
- An app screenshot and whether app unlock works
Or write to us directly at enquiries@blusafesolutions.co.uk