Interactive manual
Breeze Plus
Install your Breeze Plus smart handle, set up the app, add fingerprints and pair the Wi-Fi bridge for remote access, then fix the most common setup issues — without opening the PDF.
- Manual version
- V2025.2
- Recommended app
- Tuya Smart
- Install time
- 45–60 minutes
Fingerprint
App unlock
Remote unlock*
Mechanical key
*Remote unlock and e-keys need the Wi-Fi Bridge Gateway.
Breeze Plus runs on the Tuya platform. We recommend the Tuya Smart app for Android and iPhone — look for this logo in the app store. The Blusafe Smart and Smart Life apps also work — they are the same platform. Pair the handle in the app and create an administrator before adding fingerprints, or the handle will accept any finger.
Start here
Watch the video first
The video is the easiest way to install your Breeze Plus. Watch it through first — then use the step-by-step instructions below if you get stuck on anything.
Step by step
Install & set up
Got stuck on part of the video, or prefer written steps? Open each task in order and tick the steps as you go — your progress is saved on this device.
Troubleshooting
Fix a problem
Most Breeze Plus faults are app-setup order, handing springs or the battery-box connector — not a faulty handle. Keep the door open while you diagnose.
Watch
More videos
Need more help?
Email us — we'll help
Pick the closest match below. Each email is pre-written with everything our support team needs to solve it fast — open it in your mail app, fill in the blanks and press send.
Still stuck?
Before contacting support, please collect:
- Order number and which app you used (Tuya Smart / Blusafe Smart / Smart Life)
- Battery brand, type and age, plus a photo of the inside & outside handles
- A short video of the issue with the door open
- An app screenshot and whether app unlock works
Or write to us directly at enquiries@blusafesolutions.co.uk