Interactive manual
Apollo
Install your Apollo smart door handle, set up the TTLock app, add fingerprints, passcodes and key cards, then fix the most common spindle, arrow-direction and app issues — without opening the PDF.
- Manual version
- V2026.1
- Correct app
- TTLock
- Install time
- 60–90 minutes
Fingerprint
PIN keypad
Key card
App unlock
Remote unlock*
Mechanical key
*Remote unlock needs the Wi-Fi Bridge Gateway.
Apollo uses the TTLock app only — look for this logo in the app store. Do not use Tuya, Smart Life or TDLock for this product.
Start here
Watch the video first
The video is the easiest way to install your Apollo. Watch it through first — then use the step-by-step instructions below if you get stuck on anything.
Step by step
Install & set up
Open each task in order and tick the steps as you go — your progress is saved on this device.
Troubleshooting
Fix a problem
Most Apollo faults are the arrow direction, the spindle size or the wrong app — not a faulty handle. Keep the door open while you diagnose.
Need more help?
Email us — we'll help
Pick the closest match below. Each email is pre-written with everything our support team needs to solve it fast — open it in your mail app, fill in the blanks and press send.
Still stuck?
Before contacting support, please collect:
- Order number, door thickness measurement and the spindle size fitted
- Confirmation you are using the TTLock app, plus an app screenshot
- Battery brand, type and age (4 × AA), and a photo of the inside & outside handles
- A short video of the issue with the door open
Or write to us directly at enquiries@blusafesolutions.co.uk